Safeguarding Policy
At The Extra Daughter, keeping our clients safe is at the heart of everything we do. We recognise that many of the people we support may be vulnerable, and we are fully committed to protecting their wellbeing.
1. Our commitment
We have a zero-tolerance policy for abuse, neglect, or exploitation of any kind.
All staff are carefully recruited, including enhanced DBS checks and references.
Every team member is trained to recognise safeguarding concerns and knows how to respond appropriately.
2. What safeguarding means to us
Safeguarding is about:
Protecting people’s right to live safely, free from harm and abuse
Promoting wellbeing and independence
Listening to and respecting the people we support
Acting quickly and appropriately if something doesn’t feel right
3. Reporting concerns
If a staff member, client, or family member raises a concern, we will:
Take it seriously and listen carefully
Record the concern promptly and accurately
Report it to the relevant safeguarding authority where required (e.g. the local authority, social services, or police)
Support the individual throughout the process
We investigate any concerns thoroughly and transparently, and we always act in the best interests of the person at risk.
4. Responsibilities
All staff are responsible for safeguarding and must act if they see or suspect harm.
Management ensure safeguarding procedures are followed and updated.
Clients and families are encouraged to share any concerns — no matter how small — so we can address them quickly.
5. Confidentiality
We respect privacy, but safeguarding comes first. If someone is at risk, we may need to share information with relevant authorities to keep them safe. We will always do this with sensitivity and transparency.
6. How to raise a concern
If you ever feel unsafe or worried about something, please contact us directly:
Info@TheExtraDaughter.co.uk
07356281070
If it’s an emergency, always call 999.
Our promise: We will always listen, act quickly, and put safety first.